Terms of Service

1. General Conditions

  • The term “we,” “us,” and “our” refers to Monark.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Accuracy of Information

We strive to ensure that product descriptions, pricing, and availability are accurate. However, occasional errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3. Products & Services

  • Many of our items are handcrafted in-house. Slight variations in appearance, color, or packaging may occur and are part of the uniqueness of handmade products.

  • Certain products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

  • We reserve the right to limit sales of our products to any person, region, or jurisdiction.

4. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Prices are listed in Canadian dollars (CAD) unless otherwise stated.

  • Payment must be received in full before orders are processed and shipped.

5. Shipping & Delivery

  • Orders are typically processed within [3–5 business days], unless otherwise noted.

  • We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.

  • Customers are responsible for providing accurate shipping information. Incorrect addresses may result in additional fees or undeliverable packages.

6. Returns & Refunds

  • Please refer to our Refund Policy for details on returns, exchanges, and non-returnable items.

  • Due to the nature of certain products (such as bath and body items), some sales are final.

7. Limitation of Liability

  • Our products are intended for personal use only and should be used according to instructions provided.

  • We are not liable for any injury, loss, or damage resulting from misuse of our products.

  • To the maximum extent permitted by law, Monark shall not be liable for any indirect, incidental, or consequential damages.

8. Intellectual Property

All content on this website — including text, images, logos, product names, and designs — is the intellectual property of Monark and may not be copied, reproduced, or used without our prior written permission.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada.

10. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time. The most current version will always be posted on this page.

11. Contact Information

Questions about the Terms of Service should be sent to us at:
📧  info@monarkjewelrystudio.com