Refund policy
Refund Policy
We want you to love your purchase from Monark. Because many of our products are handcrafted, or bath and body items, a few categories have their own return guidelines Β please read below before placing your order.
π Jewelry & candles can be returned within 14 days of delivery
Unused, unworn, and in their original packaging.
π Jewelry & Candles
We accept returns of unused, unworn jewelry and unlit candles within 14 days of delivery, provided items are returned in their original packaging.
π Gift Boxes
Because our gift boxes are curated and custom packaged, all gift box sales are final.
π§Ό Bath & Body Products
For safety and hygiene reasons, bath and body items (soap, oils, bath soaks, etc.) are non-returnable and non-refundable.
π Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at info@monarkjewelrystudio.com so we can make it right.
π§ Questions?
Reach out any time at info@monarkjewelrystudio.com β we're happy to help.